Privacy

Lake Region Bank recognizes our customers' right to privacy and their right to expect their personal financial information to remain private and secure. We will maintain standards to ensure that personal information you have provided us remains private and secure at all times.

Lake Region Bank collects, retains and uses information about you only when we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications and other forms;
• Information about your transactions with us, our affiliates, or others; and
• Information we receive from a consumer reporting agency.

Lake Region Bank collects, retains, and uses information about you only for specific purposes such as:

• to protect and administer your records, accounts and funds:
• to comply with certain laws and regulations
• to help us design or improve our products and services; and
• to understand your financial needs so that we can provide you with quality products and superior service.

Lake Region Bank does not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

Lake Region Bank may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements:

• information we receive from you in applications or other forms, such as your name, address, social security number, assets, and income;
• information about your transactions with us, our affiliates, or others such as your account balance, payment history, parties to transactions, and credit card usage; and
• information we receive from a consumer reporting agency such as your credit worthiness and credit history.

Lake Region Bank employees have received training relating to privacy issues and are required to adhere to the bank's code of conduct, which states that all customer information is considered private and privileged, and is to be used solely for the purpose of providing you with the finest service available. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.

Lake Region Bank is committed to the security of your personal and financial information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.

Lake Region Bank recognizes our customers concern in how we handle privacy issues with third parties engaged in a business relationship with us. If personably identifiable customer information is provided to a third party, we will require the third party to adhere to similar privacy principles that provide for keeping such information confidential.

Lake Region Bank values all of our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how Lake Region Bank protects your confidential information, please call (320) 235-5900; 354-2011; or 366-3885, or contact us using the e-mail reply function located on our web page at www.lakeregion.com